At Costic, we prioritize your privacy and are committed to protecting your personal information while providing high-quality home improvement and décor solutions. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you agree to the practices described below.
1. Information We Collect
We collect the following information to enhance your experience:
- Personal Information: Name, email, phone number, and shipping/billing details.
- Payment Information: Handled securely via trusted third-party payment processors.
- Order History: Details of purchases for customer support and personalized recommendations.
- Technical Data: Device type, IP address, and browser information for website optimization.
- Usage Data: Interactions with our site to improve functionality and usability.
2. How We Collect Data
Your data is collected through:
- Account Registration and Orders: Information provided during sign-up or checkout.
- Cookies and Tracking Technologies: To analyze site performance and user behavior.
- Newsletter Subscriptions: For updates on products, promotions, and company news.
- Customer Feedback: Gathered via surveys or support interactions.
3. How We Use Your Information
We utilize your data to:
- Process and Deliver Orders: Ensure smooth order fulfillment and delivery.
- Enhance Personalization: Recommend products and content suited to your preferences.
- Improve Website Performance: Optimize navigation and enhance features.
- Marketing and Offers: Share promotions and updates (only with consent).
- Customer Support: Respond to inquiries and resolve concerns.
4. Sharing Your Information
Your data may be shared with:
- Shipping Providers: To facilitate order deliveries.
- Payment Processors: (e.g., Stripe, PayPal) for secure transactions.
- Marketing Partners: For targeted advertising and promotional campaigns.
- Legal Authorities: If required for compliance or fraud prevention purposes.
5. Data Protection
We safeguard your data using:
- SSL Encryption: Ensuring secure data transfer during transactions.
- Access Restrictions: Limiting access to authorized personnel only.
- Security Updates: Regularly updating systems to prevent vulnerabilities.
- PCI Compliance: Adhering to industry standards for payment security.
6. Data Retention
We retain your data for as long as necessary to:
- Fulfill orders, provide customer support, and comply with legal obligations.
- You may request updates or deletion of your data at any time.
7. Your Rights and Preferences
You have the right to:
- Access and Modify Data: Update your personal information through your account.
- Opt-out of Marketing Emails: Unsubscribe using the link in promotional emails.
- Manage Cookies: Adjust preferences via browser settings.
- Request Data Deletion: Contact us to have your data removed.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out to us at:
Email: [email protected]
9. Updates to This Policy
This Privacy Policy may be updated to reflect changes in practices or regulations. Updates will be posted on this page, with major changes communicated via email or site notifications.
Thank you for choosing Costic. We are committed to delivering excellent products while safeguarding your privacy and data.d to protecting your data and enhancing your shopping experience.